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[Resolved] Category pages not displaying

This thread is resolved. Here is a description of the problem and solution.

Problem: My WordPress Archive is not showing any results.

Solution: Check the filters applied to your WordPress Archive to ensure they are not filtering out some desired results.

This support ticket is created 7 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by Mat Stocks 7 years, 3 months ago.

Assisted by: Christian Cox.

Author
Posts
#545625

I am trying to: view category and sub-category pages

I visited this URL: hidden link and hidden link

I expected to see: a list of sub categories and adverts

Instead, I got: "No Results Found

The page you requested could not be found. Try refining your search, or use the navigation above to locate the post."

#545683

Hi can you share the following:
- What settings have you selected in Settings > Permalinks?
- What does "listing_cat" represent in the URL?
- What is the slug of your post type?
- What is the slug of your category taxonomy?
- Are any of your listings associated with the term "Accomodation"? It appears not: hidden link

- Edited to remove misinformation about subcategory URL structure -

#546109
2017-07-07 14_30_45-Permalink Settings ‹ Adult Services Hub — WordPress.png

Hi Christian,

We are using some of the features of the default toolset demo site. i've attached a screenshot of the permalinks.

post type slug is "listing"
listing_cat is the post type taxonomy
I have a sample post in the subcategory of "General Offered" under the "Accomodation" Category.

Regards,
Mat

#546564
Screen Shot 2017-07-09 at 9.54.16 AM.png

It appears that you have a filter or filters on this WordPress archive:
/wp-admin/admin.php?page=view-archives-editor&view_id=6124

See the attached screenshot. The "spare bedroom" listing does not match the filters for Price or post expiration, so it is not included in the archive results.

#546916

All sorted. Thanks Christian

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.