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[Resolved] Captcha Error when there is no captcha.

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Shane 5 years, 8 months ago.

Assisted by: Shane.

Author
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#1202811
Screen Shot 2019-02-19 at 9.46.15 PM.png
Screen Shot 2019-02-19 at 9.46.01 PM.png

I am trying to:
Login using the CRED front End Forms that I placed on a regular WP page.

Link to a page where the issue can be seen:

hidden link

CODE:

[su_spacer]
<center><h2>[wpv-post-title]</h2></center>
[toolset_access role="Administrator,Editor,Author,Contributor,Subscriber" operator="allow"]
[su_note note_color="#f1f1f1" radius="15"]
<center><h3><span style="color: #374958;">You are already logged in.</span></h3></center>
[su_button url="hidden link" background="#2a7900" center="yes" icon="icon: address-card"]Manage Your Account[/su_button]
[/su_note][/toolset_access]
[toolset_access role="Guest"]
[su_note note_color="#f1f1f1" radius="15"]
[wpv-login-form redirect_url="hidden link" allow_remember="true" remember_default="true"]
hidden link">Forgot Password
[/su_note][/toolset_access]

I expected to see:
The regular login function, with the redirection to the front end side as set by the Access Plugin Code above.

Instead, I got:
After entering the correct credentials and hitting the login button, the page seems to redirect to the /wp-login.php
and spits out:

"Authentication failed.
You have entered an incorrect reCAPTCHA value."

#1203229

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

I suspect that the issue is being caused by the "Google Captcha (reCAPTCHA) by BestWebSoft".

What you can do is to disable this plugin and try again.

Please let me know the results of this.

Thanks,
Shane

#1204201

Hello Shane, Thank you for your reply.
I went ahead and deactivated the Google Captcha (reCAPTCHA) Plugin.
The Login form now behaves as it should but the solution I'm seeking is for the CRED Front End Login Form to Function while that plugin is on.

Perhaps I could add the captcha somewhere in my code bellow?
Or how can I tell the Login Form to ignore the captcha Plugin, it actually used to work like that before.

[su_spacer]
<center><h2>[wpv-post-title]</h2></center>
[toolset_access role="Administrator,Editor,Author,Contributor,Subscriber" operator="allow"]
[su_note note_color="#f1f1f1" radius="15"]
<center><h3><span style="color: #374958;">You are already logged in.</span></h3></center>
[su_button url="<em><u>hidden link</u></em>" background="#2a7900" center="yes" icon="icon: address-card"]Manage Your Account[/su_button]
[/su_note][/toolset_access]
[toolset_access role="Guest"]
[su_note note_color="#f1f1f1" radius="15"]
[wpv-login-form redirect_url="<em><u>hidden link</u></em>" allow_remember="true" remember_default="true"]
<a href="<em><u>hidden link</u></em>">Forgot Password</a>
[/su_note][/toolset_access]
#1204589

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

It's possible that the Captcha plugin has a setting to disable some of the areas where this is used.

Check here first. Also could you let me know when did this issue came about. I just want to ensure that I can identify the source of the issue correctly.

Thanks
Shane