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[Escalated to 2nd Tier] CAPTCHA does NOT work

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This topic contains 2 replies, has 1 voice.

Last updated by Christopher Amirian 5 days, 14 hours ago.

Assisted by: Christopher Amirian.

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#2850849

I am trying to: on your website in my account , trying to fill in a form to ask a question about Accounts and Financial

Link to a page where the issue can be seen: https://toolset.com/home/contact-us/account-and-finance-contact-form/

I expected to see: I expected to be able to send my question:
"I would like to delete my account, please. I use the Bricks theme with the Advanced Themer plugin, so I no longer need Toolset's services. Thank you! Kind regards, Erna"

Instead, I got: an error message because the CAPTCHA does NOT work, So I am forced to fill in another contactform of yours. Excuse me for that. Hopefully my question reaches the right person and my account can be closed and hopefully I 'll receive your confirmation. Thank you!

#2850930

Christopher Amirian
Supporter

Languages: English (English )

Hello,

Welcome to Toolset support. I will ask our system team to delete this account.

Thanks.

#2850931

Christopher Amirian
Supporter

Languages: English (English )

The issue is escalated to our system team. Thanks.