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[Resolved] Cant use WP customizer because of error

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by jakubN 4 years ago.

Assisted by: Shane.

Author
Posts
#2262701
obraz_2022-01-10_133940.png

Iam trying to access WP customizer.
Iam using Astra Pro theme with Toolset.

#2262787

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jakub,

Thank you for getting in touch.

This is a known issue with Toolset and the latest version of elementor. We do have a fix for this that will be made permanent in our next update but for now you will need to make use of this patch in our erratas page below.
https://toolset.com/errata/fatal-error-on-customizer-page-after-updating-to-elementor-3-5/

Please let me know if this helps.
Thanks,
Shane

#2265313

My issue is resolved now. Thank you!