This thread is resolved. Here is a description of the problem and solution.
Problem:
The issue here is that the user has issues updating their plugins because of the use of version 2 of Types.
Solution:
In a case like this a manual update of the plugin needs to be down.
This can be done by downloading the update from the link below.
https://toolset.com/account/downloads/
Extracting it and then uploading it to your server using FTP.
It should be uploaded to the wp-content/plugins folder.
If you are having issues you can follow the instructions in the link below.
https://www.youtube.com/watch?v=JwgzKAQPRBo
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | - |
| - | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 14:00 – 18:00 | 13:00 – 18:00 | - |
Supporter timezone: America/Jamaica (GMT-05:00)
This topic contains 2 replies, has 2 voices.
Last updated by 5 years, 5 months ago.
Assisted by: Shane.
