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[Resolved] Can't update Types or Views

This support ticket is created 4 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 4 years, 11 months ago.

Assisted by: Shane.

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#1691757
Screenshot 2020-07-08 07.50.50.png

I am trying to: Update Toolset Types and Toolset Views

Link to a page where the issue can be seen: n/a, it's in the plugins backend section

I expected to see: Updated plugins

Instead, I got: a message, saying "Update failed: Undefined"

#1691859

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Carolyn,

Thank you for getting in touch.

Can you try perfoming the update by going to Plugins -> Add New -> Commercial and see if you can perform the update from there.

If that doesn't work then you can try performing a manual update by going to the link below and downloading the update file itself.
https://toolset.com/account/downloads/

You can then follow the instructions in the link below to perform the manual update.
hidden link

Please let me know if this helps.
Thanks,
Shane