This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | - |
| - | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 14:00 – 18:00 | 13:00 – 18:00 | - |
Supporter timezone: America/Jamaica (GMT-05:00)
Tell us what you are trying to do? We are trying to update the PHP version of the site, but the site errors when we try to update to PHP 7. We believe we have traced the issue back to the WP Views plugin, but when trying to update that plugin to the latest version, we get the error "The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature".
Is there any documentation that you are following? No
Is there a similar example that we can see? No
What is the link to your site? hidden link
