Can't scroll on site - only js error is wpviews

This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Tagged: Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by Ellen 6 years, 6 months ago.

Assisted by: Nigel.

Author

Posts

June 14, 2018 at 6:50 pm #913590

Ellen

If you go to the main page: hidden link while logged in as an admin, you don't seem to be able to scroll. The only error I see in the console is a js error for wpview. I even tried disabing the tooleset button in the admin bar, but that did not resolve the issue. When you are not logged in, it works fine.

June 15, 2018 at 6:59 am #913782

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Ellen

I visited your site and saw the same. Do you have a staging site for testing?

This looks like a conflict with code from another plugin or your theme.

It seems like you are using a customised Avada theme, so I would first switch to the vanilla Avada theme, and if that doesn't help, switch to twentyseventeen.

If you still see the problem disable all non-Toolset plugins. If there error is gone and the page scrolls then it would be a conflict with one of your plugins, which you can identify through a process of elimination (re-activating them in batches).

Let me know what you find and I can see how to proceed.

June 26, 2018 at 5:42 pm #918060

Ellen

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