Can't reply to Support ticket without

This support ticket is created 6 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by Eric Anderson 6 years, 3 months ago.

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July 31, 2018 at 4:37 pm #1069418

Eric Anderson

I'm unable to reply to this support a support ticket without a duplicator package link, WHICH I DON'T HAVE. This is the ticket: https://toolset.com/forums/topic/integration-with-thrive-architect/

***
Paste the link to your duplicator package here. Place BOTH installer.php and *_archive.zip in a single zip archive and paste the link below:
*Please provide link to your duplicator package.

Acceptable file transfer services for sharing large duplicator files: drive.google.com, dropbox.com, we.tl
***

So how do I reply to Beda without posting a link to my duplicator package (which I don't have)?

August 1, 2018 at 5:16 am #1069996

Beda

Just post any link.
I assume you will have other form of private informations so I reactivated the private reply there, and you can, if you have no link, just put any URL you want in there ending with a .zip

It does not need to lead to a real package if you do not have one.

August 4, 2018 at 9:25 pm #1073574

Eric Anderson

Used fake .zip url to get other comment to submit.