Hey Guys, thanks for develop such a fantastic plugin.
I am trying to:
1 - Re oder custom fields.
2 - This screen look like this constantly.
Link to a page where the issue can be seen:
1 - hidden link
2 - hidden link
I expected to see:
Instead, I got:
1 - I can see page load but can't reorder
2 - Content is never updated
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Cooper,
Thank you for contacting our support forum.
I suspect that this might be caused by a JS error.
Would you mind allowing me to have admin access to the website so that I can have a look at this for you ?
The private fields will be enabled for your next response.
Thanks,
Shane
Hi Shane, thanks for your reply.
Await your response.
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Cooper,
I tried the credentials but they dont seem to work. Could you check them and let me know?
I've also removed them since they were public. The fields are now enabled for you to send them again. If you are not seeing the private fields please let me know.
Thanks,
Shane
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Cooper,
Thank you for the credentials.
I checked them and I wasn't able to log in to the site with the credentials.
Could you check them and let me know if they worked for you?
Thanks,
Shane
Shane, use this pwd for login user
deBKC*F(cbOL!io&N$#SKUQ7
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Cooper,
The issue is coming from your theme.
It seems something in your theme is breaking the JS for the backend of the site. This is also affecting other plugins that you have installed.
Switching to the wordpress default theme the issue was gone but once I switched to the theme you were using the issue was present again.
Thanks,
Shane