Home › Toolset Professional Support › [Resolved] can't import types
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This topic contains 6 replies, has 2 voices.
Last updated by eliseD-2 2 years, 2 months ago.
Assisted by: Minesh.
I have imported all the views and forms from a different website - but I can't import the TYPES info (custom posts/taxonomies/fields) that will make those views and forms work.
When I try to import the Types zip file that I exported from my other site, I get these errors:
Error parsing XML
Error on line 22378: StartTag: invalid element name
Error on line 22378: expected '>'
Error on line 22378: Opening and ending tag mismatch: has line 22377 and unparseable
Error on line 22379: Opening and ending tag mismatch: post_relationship line 22376 and has
Error on line 22380: Opening and ending tag mismatch: type line 22323 and post_relationship
Error on line 22386: Opening and ending tag mismatch: types line 20017 and type
Error on line 22433: StartTag: invalid element name
Error on line 22433: expected '>'
Error on line 22433: Opening and ending tag mismatch: belongs line 22432 and unparseable
Error on line 22434: Opening and ending tag mismatch: post_relationship line 22431 and belongs
Error on line 22435: Opening and ending tag mismatch: type line 22387 and post_relationship
Error on line 22445: Opening and ending tag mismatch: types line 2 and type
Error on line 22446: Extra content at the end of the document
Data not valid
(and nothing at all imports)
can you help?
Thanks!
Elise
Hello. Thank you for contacting the Toolset support.
Can you please tell me for views and content templates, did you used blocks to build views and content templates or you used legacy views?
In addition to that, Can you please tell me how exactly you are trying to import types and views, are you using normal types import or you are using module manager?
I would like to have debug information that will help us to debug and investigate your issue:
- https://toolset.com/faq/provide-debug-information-faster-support/
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My debug info is now posted.
I created all of my views using legacy views - no blocks or content templates
I am attempting to import types using the normal types import.
I was already able to import my views and forms - but not my types.
That is really strange, can you please share what Types content you want to export/import and share the admin access details so I can login to your site and check whats going wrong with your setup.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
To import export specific things what if you try to use the "Module Manager" plugin?
Can you tell me with what site you want to export what (post types, custom fields, taxonomies etc..etc) and then to what site you would like to import it?
My issue is resolved now. Thank you!