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[Resolved] Can’t get site key

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here was that the user was unable to get a site key to register their website.
Solution:
This was a known issue and our Systems team has since resolved it.

However the general instructions on how to create a site key and register your site can be found at the link below.
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

This support ticket is created 4 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by bethB 4 years, 3 months ago.

Assisted by: Shane.

Author
Posts
#2071199

I am trying to: get the site key on toolset.com for jonkrause.com (or any site)

I cannot delete sites in my account (any site) and the "Show Key" button in my account appears to be broken. I cannot retrieve any site keys. I tried multiple browsers and the issue persists. Please advise!

Thanks,
Beth

#2071289

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Beth,

Thank you for getting in touch.

I've gotten work from our Systems team that this issue has been resolved.

Please try again and let me know if there are any issues. Also please clear your browser's cache before attempting.

Thanks,
Shane

#2071351

My issue is resolved now. Thank you! I was able to successfully grab keys now.