[Resolved] can’t find JS resource on server

[Author]

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[kasiaK]

Tell us what you are trying to do?

Suddenly client's site is having issues. My CPT for providers is showing fine on the front end.
hidden link

However on the backend field with WYSIWG editor for the provider is showing blank. This bio text is missing from custom field in admin while showing ok on front end. In the example above it is this text:

A native of Castleton, VT, Hannah Mulligan became interested in nursing due to her mother, a nurse, and from volunteering at the hospital as a teenager. After earning her RN in 2011 from SUNY Plattsburgh, Hannah worked at St. Peter’s Hospital in Albany in medical-surgical, telemetry, and labor & delivery. In 2014, Hannah returned to school and earned her Nurse Practitioner degree from Russell Sage College in New York. As an NP, Hannah worked at an OB/GYN office in Albany, NY until she moved back to Vermont to work at Rutland Regional in Employee Health/Urgent Care & Women’s Health

Hannah and her husband enjoy spending time outdoors and staying active. Hannah loves visiting the ocean, exercising, and cooking/baking with her family.

Is there any documentation that you are following?

No, I tried installing latest version of WP, and also latest version of TYPEs.

These are my console errors from the ADMIN:

This is missing? I don't see it when i navigate via file zilla.

'hidden link' because its MIME type ('text/html') is not executable, and strict MIME type checking is enabled.Understand this errorAI

Errors:

load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,hoverIntent,utils,wp-dom-ready,wp-hooks&ver=6.7.2:2 [Deprecation] Listener added for a 'DOMNodeInserted' mutation event. Support for this event type has been removed, and this event will no longer be fired. See hidden link for more information.
add @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,hoverIntent,utils,wp-dom-ready,wp-hooks&ver=6.7.2:2Understand this errorAI
index.js?ver=5.0.1:1 Uncaught TypeError: Cannot read properties of null (reading 'parentElement')
at d (index.js?ver=5.0.1:1:1805)
at index.js?ver=5.0.1:1:2089Understand this errorAI
/wp-content/plugins/types/public/js/compatibility/themes/modern/theme.js?wp-mce-49110-20201110:1

Failed to load resource: the server responded with a status of 404 ()Understand this errorAI
post.php:1 Refused to execute script from 'hidden link' because its MIME type ('text/html') is not executable, and strict MIME type checking is enabled.Understand this errorAI
editor.min.js?ver=6.7.2:2 Uncaught TypeError: Cannot read properties of undefined (reading 'getSelection')
at editor.min.js?ver=6.7.2:2:2167
at n (editor.min.js?ver=6.7.2:2:3271)
at HTMLDocument.<anonymous> (editor.min.js?ver=6.7.2:2:248)
at C (tinymce.min.js?ver=49110-20201110:2:10800)
at HTMLDocument.d (tinymce.min.js?ver=49110-20201110:2:10946)Understand this errorAI
editor.min.js?ver=6.7.2:2 Uncaught TypeError: Cannot read properties of undefined (reading 'getSelection')
at editor.min.js?ver=6.7.2:2:2167
at n (editor.min.js?ver=6.7.2:2:3271)
at HTMLDocument.<anonymous> (editor.min.js?ver=6.7.2:2:248)
at C (tinymce.min.js?ver=49110-20201110:2:10800)
at HTMLDocument.d (tinymce.min.js?ver=49110-20201110:2:10946)

***************

Any thoughts for how to troubleshoot fix? This is critical for client.

[kasiaK]

What in the world would causes visibility hidden. on this field? I see the data in there this is very disconcerting. Trying everything disablling plugins flushing cache etc. nothing is helping. Hosting provider says no issues. THis is the closest thing I could find on the internet, but I am not running any such plugins. Please help.

hidden link

further, of all the craziest things, visibility is hidden and color is white, If I turn off in inspector I can see the data.

Help please.

[Minesh]

Hello. Thank you for contacting the Toolset support.

Have you checked by activating the different theme? Do you see the issue?

Can you please share problem URL where I can exactly see the issue.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[kasiaK]

Hi Minesh,

I found a quick easy solution to this. Adding this via Code Snippets to the Admin Styles solved the problem:

/* Force TinyMCE Editor to be visible and use readable text color */
.wp-editor-area {
visibility: visible !important;
color: #000 !important;
}

It works, seems a simple solution to whatever blocking is occuring for the styles to load properly. My site is completely up to date but with out that css it still wasn't working.

I wanted to let you know, and thank you for the help. If other issues pop up, I will go through the trouble of cloning the site. For now can you remove any reference links to my client site. Much appreciated. Best, Kasia

Feel free to close ticket.

[Minesh]

I've replaced the domain name and glad to know that you find simple CSS fix.

You're welcome to mark resolve this ticket.

[kasiaK]

Thank you so much. I hope others who might come across this insanely odd problem might benefit from this simple fix.

Best,