This thread is resolved. Here is a description of the problem and solution.
Problem:
The customer was using the cred-delete-post shortcode to allow users to delete posts but encountered an error message ("Something went wrong, please reload the page and try again") when attempting to delete posts with any role other than administrator. Additionally, a user with the "Adm Entidades" role was incorrectly able to see an edit form that they should not have access to.
Solution:
Upon investigation, we found that the issue stemmed from a custom code snippet that was causing redirection conflicts. Specifically, when the code included a wp_redirect function, it led to an infinite redirect scenario, preventing users from performing the delete action.
To resolve this, we temporarily disabled the custom code and moved it to the Toolset custom code section. We ensured that it would not execute during AJAX calls by unchecking the "Llamadas AJAX" option in the settings. This adjustment allowed users with the "Adm Entidades" role to delete posts without encountering the error.
The customer was able to confirm that the changes worked as intended.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | - |
| - | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | - |
Supporter timezone: America/Sao_Paulo (GMT-03:00)
This topic contains 9 replies, has 3 voices.
Last updated by 11 months, 4 weeks ago.
Assisted by: Mateus Getulio.
Hi Niguel!, Yes, in both settings the Role is allowed to Delete post....
Rol es Adm_entidades and custom post type is Documentos....you can see the images uploaded...
I am also having problems with an "edit Form" that a user with the Adm_entities Role should not be seeing, but nevertheless he and other roles that are not authorized see it....perhaps it is a general problem with permissions that also affects the issue of post deletion... I attach a screen.
Here is the code I am using for the edit Link [toolset-edit-post-link content_template_slug='4964' target='self']Editar ADM[/toolset-edit-post-link]
All right, I checked it and the issue seems to be originating from the following custom code snippet(permitir_acceso_wp_admin):
hidden link
If I temporarily disable it, then I'm able to delete the documents with a user of the role 'Adm Entidade' just fine, as soon as I re-enable it the error starts happening again. More specifically, I checked that if I comment this part:
wp_redirect(home_url());
The issue stops as well.
It looks like there are other points of the site calling the redirect function, and I belive there could be a conflict or an infinite redirect issue.
What I did in the staging site as a workaround was to move this code to the Toolset custom code: hidden link
Then I unchecked the option 'Llamadas AJAX' (please check the screenshot) so that this code isn't executed when Ajax calls are taking place.
After that I disabled the code in the code snippets plugin: hidden link
Then I tested that the original goal of the code is working, which is, if I try to access the wp-admin with a limited user, I'm sent to the default page, so the code still works and it is no longer causing conflict with the Documents deletion.
Can you please test it on the staging site and confirm it is working as expected?
