can't activate avada integration

This support ticket is created 6 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Tagged: Avada integration, Toolset Theme integration

This topic contains 1 reply, has 2 voices.

Last updated by Christian Cox 6 years, 11 months ago.

Assisted by: Christian Cox.

Author

Posts

October 10, 2017 at 4:30 pm #577694

andyM

Hi im trying to activate the avada integration but it doesn't seem to activate

October 10, 2017 at 6:36 pm #577717

Christian Cox

Hi, we're in the process of deprecating the old theme integration plugins and moving that functionality into Layouts, so this plugin could be going away fairly soon. In the meantime, can you try the following troubleshooting steps?
- Temporarily disable all plugins except Toolset and try again.
- If the plugin could not be activated, please enable server logging. Go in your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

define('WP_DEBUG', true);

Then add these lines, just before it says 'stop editing here':

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');

Try to activate the integration plugin again. If any errors are generated, a log file will be written into your site's root directory called error_log.txt. Please send me the contents of that file, and then you can revert any changes you made to wp-config.php.

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.