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[Resolved] Cannot view custome user field in wp-admin

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 1 voice.

Last updated by Gian Luca 5 days, 22 hours ago.

Assisted by: Minesh.

Author
Posts
#2797940

I have added a custom user field to a custom user but I cannot view the field itself in the wp-admin user screen. I have enabled the the user field for the custom user role, but nothing happens.

#2798018

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is strange.

Can you please clarify what user custom field you created and with what user custom field group and send me admin access details.

Also, Do you mean that you do not see the custom user field on edit user profile page?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2799175

Seems to be fixed. Maybe it was some plugin conflict.