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[Resolved] Cannot save filter by post status

This thread is resolved. Here is a description of the problem and solution.

Problem: I am unable to add a post status filter to my View. The save button doesn't function.

Solution: This indicates a JavaScript error. In this case, it was caused by a conflict with the Easy Category Icons plugin.

This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by russelL 6 years, 1 month ago.

Assisted by: Christian Cox.

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#1156779

I am trying to add a filter to view. Filter by post status.

However system does not allow me to save status filter. clicking save doesn't do anything. Clicking 'save all sections' doesn't save that filter.

Seems to be a problem with recent update, as I have had no issues previoulsy with this

#1156786
Screenshot 2018-12-01 at 10.25.03 AM.png

This is what I am trying to do, but option is not saved

#1157332

Hi, can you try the following troubleshooting steps first?
- Temporarily switch to Twenty Seventeen, deactivate all plugins except Types and Views, clear your browser cache and cookies for this site, and test again.
- If the problem is resolved, reactivate your parent theme, child theme, and other plugins one by one until the problem returns.
- If the problem was not resolved, check the browser console to see if any JavaScript errors are displayed. Copy + paste those here for me to review. Then turn on server logs and copy + paste any relevant errors from the logs for me to review. If you're not familiar with server logs, I can show you how to activate them temporarily. Go in your wp-config.php file and look for

define('WP_DEBUG', false);

Change it to:

define('WP_DEBUG', true);

Then add these lines, just before it says 'stop editing here':

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');

Try to save the View again. If any backend errors are thrown, this will create an error_log.txt file in your site's root directory. Please send me its contents. Once that is done, you can revert the changes you made to wp-config.php.

#1157917

My issue is resolved now. Thank you!

Indeed I had a plugin that seemed to cause the problem. It was a js issue (found by viewing console.log) . (For your information it appears to have been the 'Easy category icons' plugin.)