Cannot find the ticket from my support ticket

This support ticket is created 5 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Nigel 5 years, 7 months ago.

Assisted by: Nigel.

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Posts

July 19, 2019 at 12:34 pm #1296055

kelvinL-2

Dear Sir/Madam,

I created a ticket and it is resolved, how can I review it if I lost the link
https://toolset.com/forums/topic/cannot-update-the-parent-relationship-using-relationship-form/

Today, I find I cannot find the ticket I created from my support ticket page. What has happened? The solution is very important if I face the problem again.

Best regards,

Kelvin.

July 22, 2019 at 7:29 am #1297351

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Kelvin

We've added an internal ticket to update the profile page so that it includes chats as well as forum threads, so that you will be able to find your old resolved chats alongside the forum threads.

I'm not sure how long it will take to implement, but when it is implemented the existing chats will also show up, so you will be able to find the link to the above chat there.