[Resolved] Cannot export / import custom post data

[Author]

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[kelvinL-2]

Dear Sir/Madam,

Not sure whether the Toolset Export / Import can only deal with the custom post structure or data. I ensure both websites' Toolset plugins are the most updated, I export the Types and import into another site, there is no error, I can find all the custom post menu item on the new website's dashboard but no data inside.

How can I export/import all the custom post data I created by Toolset from old website to the new website?

I read the article https://toolset.com/2018/10/wp-all-imports-integration-with-toolsets-types-fields-and-post-relationships-makes-it-easy-to-import-your-data/ but the most important is how I can export the data and then import via the WP All Import?

Best regards,

Kelvin.

[Christian Cox]

You should use WordPress's built-in Export tool to export your site's content like posts, taxonomy terms, custom field values, Users, and so on. Then import that content using WordPress's built-in Import tool. That tool is in wp-admin > Tools > Import, and wp-admin > Tools > Export. https://toolset.com/documentation/user-guides/modules-exporting-and-importing/#content

I would export and import the structures first, to set up your Types fields, post types, custom taxonomies, post relationships, Views and Content Templates, Forms, etc. Then use the WordPress Import/Export tools to import content into those structures.

WP All Import is ideal for importing content from a non-WordPress source: https://toolset.com/documentation/user-guides/modules-exporting-and-importing/#importing-content-from-a-non-wordpress-source
The built-in WordPress tools are best for importing and exporting WP content.

[kelvinL-2]

Dear Christian Cox,

I did export the custom post and relationship using Toolset export and export/import data using WordPress standard tools, I didn't find the relationship between the post data, before I redo the import using WP All Import, do I need to remove all existing post data first?

Best regards,

Kelvin

[Christian Cox]

I did export the custom post and relationship using Toolset export and export/import data using WordPress standard tools, I didn't find the relationship between the post data
Where did you look? After you import using WordPress Importer, go to Toolset > Settings > Import / Export and click the "Associations" tab. You should find your associations ready to be imported here.

[kelvinL-2]

Dear Christian Cox,

I can find the relationship, may I know the export/import doesn't include the featured image? I find all the featured images lost. I did enable the download media when import.

Best regards,

Kelvin.

[Christian Cox]

Is the featured image missing for all post types, or only custom posts?
When you exported, did you choose "All content" or only specific post type?

[kelvinL-2]

Dear Christian Cox,

I export the custom post only.

[Christian Cox]

Okay I believe you must export "All content" to get featured images. This is a known limitation of the WordPress Export tool. See this post for more information: https://kellenmace.com/include-featured-images-with-posts-using-wordpress-exportimport-tool/