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[Resolved] Cannot edit the post form

This support ticket is created 5 years, 12 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by kelvinL-2 5 years, 12 months ago.

Assisted by: Christian Cox.

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#1230566
Screenshot 2019-04-14 at 9.06.27 PM.png
Screenshot 2019-04-14 at 9.04.12 PM.png

Dear Sir/Madam,

I can't edit a post form, I am the administrator role already. All the Toolset plugins are up to date. Please help.

Best regards,

Kelvin.

#1230710

Hi, those Access settings are not for editing the Forms in wp-admin, they are for using the Forms on the front-end of the site. Admins should always have the ability to edit Forms. Is a post type selected at the top of the screen? If not, you must select one. If a post type is selected, this looks like a caching issue or a JavaScript conflict. Please clear your browser cache and reload the page to see if the problem is resolved. If not, open the JavaScript console and let me know if any errors appear.
Did you update Forms from a version lower than 2.3? There is a known issue when updating from Forms versions lower than 2.3 directly to Forms 2.3.4:
https://toolset.com/errata/custom-html-added-in-forms-versions-previous-to-2-3-is-lost-after-updating-to-2-3-4-directly/
This could be part of the problem, because it looks like the drag-and-drop editor is selected here. If your Form did not include custom HTML, you may be able to click "Expert mode" then toggle it off again. That would revert to the originally saved Form.

#1231012

My issue is resolved now. Thank you!