This thread is resolved. Here is a description of the problem and solution.
Problem:
The problem here is that the user is unable to edit their content templates using the WPBakery Builder.
Solution:
This was a known issue in our Views plugin and it has since been resolved in the latest version of Views. If you're still experiencing this issue I recommend updating to the latest version of Views/Blocks to resolve the issue.
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This topic contains 7 replies, has 2 voices.
Last updated by 3 years, 4 months ago.
Assisted by: Shane.
I am trying to: edit an existing content template, which I made previously using WPBakery.
I expected to see: WPBakery page builder but instead I don't see it. See attached image for what is shown instead.
After looking through other support tickets, I have:
1. Disabled Gutenberg editor in WPBakery General Settings -- this did not fix the problem.
2. Created a new content template and set it to be edited in WPBakery. I have the same problem, the WPB builder does not load.
Hi Jesse,
As suspected your browser is perhaps caching the page. See My screenshot.
You will notice that I can view the content template correctly. Can you try editing the template in a different browser?
Please let me know if the content template shows up in a different browser.
Thanks,
Shane
