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[Closed] Cannot create new filter for a view, once it's been created and deleted.

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 3 years, 9 months ago.

Assisted by: Shane.

Author
Posts
#2195955
Text Format filter not able to be added.png

I am trying to: create a new filter.

Link to a page where the issue can be seen: it can only be seen on the back end; it pertains to all pages where I am trying to create a view.

I expected to see: The ability to add a filter.

Instead, I got: No ability to add a filter.

I can add one, but when for whatever reason it's deleted, the ability to add it back in no longer exists. You can see that the section is greyed out, as normal and as to be expected. But that filter was deleted, and is no longer in the code. Now it needs to be added back. (Please see attached image).

#2196151

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Bobby,

Thank you for getting in touch.

This normally happens when you've deleted the frontend filter but the query filter still remains. If you look at the edit page of your view you should see a section called query filter.

What you need to do is to remove that corresponding query filter for the field as well in order to be able to re-add it.

If you're still having issues please let me know.

Thanks,
Shane

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