This thread is resolved. Here is a description of the problem and solution.
Problem:
Can no longer Use Visual Editor
Solution:
- After checking debug information user shared with us, user were using outdated PHP version PHP 5.4.45.
Even WordPress suggest to use PHP 7.2.
=> https://wordpress.org/about/requirements/
Update PHP version to 5.6.x or PHP 7.x.x and try to resolve your issue.
You can find proposed solution, in this case, with the following reply:
https://toolset.com/forums/topic/can-no-longer-use-visual-editor/#post-915092
Relevant Documentation:
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 10:00 – 13:00 | 10:00 – 13:00 | 10:00 – 13:00 | 10:00 – 13:00 | 10:00 – 13:00 | - |
| - | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | - |
Supporter timezone: Asia/Kolkata (GMT+05:30)
This topic contains 2 replies, has 2 voices.
Last updated by 6 years, 7 months ago.
Assisted by: Minesh.
I am trying to Edit pages in the backend. the "Visual" Editor is not accessible. That is, we cannot click on the "Visual" tab, only the "Text" tab is functional.
Also, the plugin cred-frontend-editor is deactivated, if we activate it, the backend breaks as we receive the the html "form" attached.
We believe these issues started when we last updated Toolset and its plugins.
We look forward to your assistance ASAP as Ecosource can not currently edit our site.
Cheers!
Gilles
