Skip Navigation

[Resolved] Calendar is not showing

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 9 replies, has 3 voices.

Last updated by Beda 5 years, 7 months ago.

Assisted by: Minesh.

Author
Posts
#1215105

The calendar button is not showing so I can enter the date.

Also can you tell me what code to enter to change the font color when I fill out this form? It is using the body color and it is too light.

#1215383

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - can you share the problem URL where you do not see the calendar button?

Before you send the problem URL to me - would you mind to follow few basic debug steps in order to check there is no conflict between any third-party plugin or theme you are using:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes? - Do you see any difference?

#1215441

I previously sent all the login details in first message. Here it is again.

The calendar box is not showing, so you cannot choose the date.
the page is: hidden link

#1215443

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - thank you for sharing the problem URL.

I removed the access details you shared in your last reply as it was publically available.

I just wanted to check - did you try to follow the following instructions?
Before you send the problem URL to me - would you mind to follow few basic debug steps in order to check there is no conflict between any third-party plugin or theme you are using:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?

- Do you see any difference?

#1216708

I finally discovered it was autoptimize plugin that caused the calendar not to work. Is there a fix for this issue?
thanks.

#1216923

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I tried to install the plugin you said on my local test install:
=> https://wordpress.org/plugins/autoptimize/

And I set the same setting as per your site on my install as you can see with the following screenshot:
=> hidden link

But when I uncheck the checkbox available at:
Settings => Autoptimize and uncheck the checkbox for the setting “Optimize JavaScript Code?” and save settings

This will help you to render the date field. I will escalate this issue in front of our compatibility team. Please note that there is no ETA on this.

#1217388

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - as this is compatibility isuse, Can you please get in touch with your plugin author and share the following details with us that will help us to contact them for co-operation:

Please share the following details:
- Author Name
- Author Contact Email

#1234871

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I've update for you that the Autoptimize plugin reads the scripts, minify them and adds them to the page footer regardless the inline scripts.

So, There will be a JS error if there is an inline script that depends on a script that's being loaded before the footer. And despite this should be fixed from Autoptimize side (Autoptimize need to fix this first), if that happened, we will try to find a way to fix this but we don't promise when it can be fixed. Autoptimize needs to take first step here.

As another workaround:
In the "Exclude scripts from Autoptimize:" field below, include "codemirror.js", separated by a comma (,) and an empty space, from the last script's name.
( screenshot: hidden link )

After that please save the settings and clear all involved caches and then check the form's date-picker field again.

#1249097

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please get in touch with your plugin author and share the following details with us that will help us to contact them for co-operation:

Please share the following details:
- Author Name
- Author Contact Email

#1269093

We now have a DOC explaining how to solve issues with optimization plugins, related to Toolset:
https://toolset.com/faq/how-to-use-optimization-plugins-with-toolset/