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[Resolved] Broken Theme Options

This support ticket is created 7 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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This topic contains 1 reply, has 2 voices.

Last updated by Minesh 7 years ago.

Assisted by: Minesh.

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#582344

I am having issues with my theme (not able to access theme options) that seems to relate to Views.

I turned off all plugins and the issue went i turned the plugins back on 1 by 1 and it looks like it is views that is causing it. I initially contacted the Theme support about this, their response is below.

In the browser console i see following error Uncaught ReferenceError: Toolset is not defined hidden link I have deactivated “Toolset Views” plugin and theme options appears. Unfortunately, we have never tested the theme with this plugin. All compatible plugins are listed in theme description at ThemeForest. Thank you for your understanding

Please can you take a look at this for me - the Theme is The7 Theme (A Themeforest top selling theme)

Thanks

#582359

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

This is known issue to us and our Devs already published hot fix that will help you to resolve this issue.

Could you please follow the instructions given with the following link and try to resolve your issue:
=> https://toolset.com/errata/betheme-options-page-is-not-working-when-views-2-5-0-is-activated/