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[Resolved] Bootstrap elements in wyswig editor are not working

This support ticket is created 7 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 3 voices.

Last updated by Shane 7 years, 5 months ago.

Assisted by: Shane.

Author
Posts
#532859

Hi,

I am using Toolset 2.2.11 under WordPress 4.7.5 and bootstrap elements are not working in editor. It giving error in console : A property is missing for: available_components input_groups Cannot read property 'trigger' of undefined. Please look into to this.

#532877

Hi, that's strange. Can you try the following troubleshooting steps for me?
- Ensure all Toolset plugins are up-to-date, not just Types
- Clear your browser cache, log out, then log back in
- Try using another browser, like Firefox or Chrome
- Try temporarily switching to a default theme like Twenty Seventeen and disabling all non-Toolset plugins, then re-enable them one at a time to see which component is causing a conflict
- If none of these steps resolves the problem for you, please provide specific instructions that describe how to replicate the issue. Where is the WYSIWYG field - in the standard post editor screen, or in a page builder block, or in a View / Content Template / Layout, etc.

#533115
532860-Screenshot_1_1.png

Hi,

Thanks for the reply, I have already tried these steps those you suggested. I have installed the plugin in fresh WordPress but bootstrap elements are not working in editor. Please check attached screenshot for more clarification.

#533350

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Christopher,

As Christian is currently on vacation I will be handling this ticket for you.

Would you mind providing me with admin access to this site so that I can have a look ?

The private fields will be enabled for your next response.

Thanks,
Shane