[Closed] Block template not being used on posts

[Author]

Posts

[earleH]

Tell us what you are trying to do?
- Design a post in the Block editor, so I can use the toolset gallery block. However, when I update/preview the post it appears blank.

I have WPBakery Builder installed, but couldn't build out pages using it because it doesn't support a multi-image gallery.

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?
hidden link

[Christopher Amirian]

Hi there,

Would you please check for a possible plugin or theme conflict?

- IMPORTANT STEP! Create a backup of your website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

If the problem persists, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.