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[Resolved] blank page appears when I click on add new (custom type) created by toolset

This thread is resolved. Here is a description of the problem and solution.

Problem:
Blank page when creating a new post.

Solution:

This one seems like some form of conflict where an error 500 is being generated after the add new button is clicked.

To ensure that it is not a conflict what I would recommend that you do first is to temporarily disable all the non-toolset plugins and try again.

This support ticket is created 5 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 2 replies, has 2 voices.

Last updated by aldoR 5 years, 11 months ago.

Assisted by: Shane.

Author
Posts
#1157859

I am trying to: add new article of a post type, but when I click on add new button a blank empty page appear, instead the normal article edit page

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

#1157939

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Aldo,

Thank you for contacting our support forum.

This one seems like some form of conflict where an error 500 is being generated after the add new button is clicked.

To ensure that it is not a conflict what I would recommend that you do first is to temporarily disable all the non-toolset plugins and try again.

Thanks,
Shane

#1159062

My issue is resolved now. Thank you!