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[Closed] Backend preview work but frontend now showing

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 4 replies, has 2 voices.

Last updated by Shane 4 years ago.

Assisted by: Shane.

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Posts
#2119877
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Hi, I have work on toolset but found problem. I can use dynamic content in backend create and design everything. but when trying to display in front-end the data never show.

to showing content its only work when put all under field and texts only. how can i use other toolset blocks and make it work?

How to solve this issue?

#2120049

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for getting in touch.

Before we can debug I would like for you to rule out the possibility of a plugin conflict.

What I would like for you to do is to temporarily disable all the non-toolset plugins and try again. If the issue still remains please provide me with admin access so that I can have a more detailed look at this one for you.

I've enabled the private fields for your next response.

Thanks,
Shane

#2120249

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for the credentials.

I took a look at this for you and the page appears to be working fine. The content template is showing on the frontend.

Thanks
Shane

#2120269
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Hi,

Its working only if I put content under toolset blocks>field and texts. But when I put dynamic content outside these block its not showing content at all.

#2120363

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

I took a copy of your site and found that the issue still remains even after setting up a copy locally.

Strangely the site is essentially a fresh site so what I did was to completely reset the wordpress site and then re-add the Post Type and an image field and from there it worked.

I suspect that there may be some corrupted data in the database causing this issue. Can you try resetting the site and let me know if the problem persists even after remaking the site.

Thanks,
Shane

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