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[Resolved] Avada tabs not working

This thread is resolved. Here is a description of the problem and solution.

Problem:
The problem here is that the user was using the Avada Tabs option, however the tabs weren't switching when clicked on.

Solution:

This problem was actually being caused by Toolset loading the Bootstrap css. Disabling the Bootstrap loading by Toolset resolved the issue.

To disable the Bootstrap loading go to Toolset -> Settings and scroll to Bootstrap loading and select "The theme or another plugin is already loading Bootstrap 4"

This support ticket is created 3 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 6 replies, has 2 voices.

Last updated by wesselK 3 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#2061583

I am trying to:

Use Avada Tabs in combinations with toolset.

Link to a page where the issue can be seen:
hidden link (password: tabs)
I expected to see:
Tabs working.

Instead, I got:
Tabs not working.

#2062027

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Wessel,

Thank you for getting in touch.

Unfortunately I may not be understanding the issue clearly as i've checked on the site and the tabs are working?

I can switch between them without any issues at all.

Can you provide a bit more details on the issue for me.

Thanks,
Shane

#2063907
tabs.PNG

I really don't know what else to say I have tested it on multiple computers and the tabs are just not working.
I expended the page a bit a change the text of the different tabs to english maybe this time it will be more clear?

Really hope you can help me out.

#2064305

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Wessel,

I would like to check the site through the backend.

Can you provide me with admin access to the site so that I can have a look ?

Secondly I may need to grab a copy of the site so to avoid debugging on your live site. This means I will need to install the duplicator plugin.

Thanks,
Shane

#2069037

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Wessel,

I'm having some issues with the copy due to the SSL.

Working to resolve this however I will also be looking into the live site. I will keep checks to the bare minimum.

Thanks,
Shane

#2069049

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Wessel,

An update here on this. The issue was being caused by the Loading of Bootstrap by Toolset.

I've disabled the bootstrap loading for Toolset by setting the boostrap loading option at Toolset -> Settings to "The theme or another plugin is already loading Bootstrap 4" This way you can still use the features that come with Toolset that require the use of bootstrap.

But the main issue is that Avada and Bootstrap CSS don't play nicely together because they share similar css class names.

Please let me know if this helps.
Thanks,
Shane

#2069821

My issue is resolved now. Thank you!