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[Resolved] Avada Global Containers/Section integration problem

This support ticket is created 2 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by timM-10 2 years, 11 months ago.

Assisted by: Shane.

Author
Posts
#2280193

I am trying to: Create global sections in Avada that include wp toolset shortcodes.

Link to a page where the issue can be seen:
Video most accurately describes the issue: hidden link
Webpage referenced: hidden link

When the section as saved as a "global" avada section, the editor is somehow switching out the vertical ' ' ' and replacing them with the open and close (aka apostrophe, left single quotation mark, and right single quotation mark - apostrophe (which works) gets replaced by left single quotation mark OR right single quotation mark)

I expected to see:
It working correctly as a global block so i don't have to make edits to hundreds of individual pages in on the website. Previous to Avada version 7.0, it worked as expected. To get it to work, i've had to not use those global sections which increases my workload substantially.

Instead, I got:
The broken shortcodes as seen in the video

#2280877

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Tim,

Thank you for getting in touch.

It would appear that the shortcodes are not being rendered at all.

Can you try to add the shortcodes with the default square brackets and see if this helps?

Rather than having {!{types field='my-field'}!} please try [types field='my-field'][/types]

Thanks,
Shane

#2280987

I had tried this in the past and it didn't work but it seems to be holding with the newest version of Avada 7.6.1. I will do this from now on!