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[Resolved] Auto update is not working

This thread is resolved. Here is a description of the problem and solution.

Problem:
How to update the Toolset plugins manually if auto update it not working

Solution:
You should download the latest plugins from your accounts download page and install it using plugins page.

You can find proposed solution, in this case, with the following reply:
https://toolset.com/forums/topic/auto-update-is-not-working/#post-733340

Relevant Documentation:

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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This topic contains 7 replies, has 2 voices.

Last updated by marcB-6 6 years, 7 months ago.

Assisted by: Minesh.

Author
Posts
#731582
Schermafbeelding 2018-04-25 om 06.33.12.png

Hi guys,
I have a question. The plugin overview shows: You must have a valid subscription in order to get upgrades or support for this plugin. Purchase a subscription or enter an existing site key.I see this issue is reported by other users as well, however, updating Types or resubscribe does not solve the issue.

I use beta's on this site Types 2.3-b2 and Views 2.6-b1.
How to lose the notification?

Thanks!

#731589

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - this issue is fixed with the stable Types release 2.2.23. I need to confirm if this is also fixed with Betas. Please allow me to get in touch with Devs and I will get in touch with you as soon as possible.

#731591

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

When you say you resubscribed - did you delete the existing site key and created new one and tried to register your site with new site key?

#731944

Yes, that is exactly what i meant 🙂

#732701

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

*** Please make a FULL BACKUP of your database and website.***
Well - could you please update all Beta versions to latest one. You can download it from your account's download page:

The current latest Types Beta version is 3.0-b2. Please update all Toolset Betas to latest version and try to resolve your issue.

#733001

Just to make sure; what is the procedure .
1. Deactivate and delete old version.
2. Download latest version from toolset.com to local.
3. Upload and activate latest version.
Something like this?

#733340

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

*** Please make a FULL BACKUP of your database and website.***

1. Deactivate and delete old version.
2. Download latest version from toolset.com to local.
3. Upload and activate latest version.

Yes - exactly 🙂

#765125

Thanks Minesh!