[Resolved] Authors have lost access to edit custom fields

[Author]

Posts

[Bonnie]

I updated to the latest version of WP Types this morning and made no further changes however my authors have lost access to edit Custom Fields. I have no idea why this has happened as I can see the fields when logged in as Administrator.

They had access before I updated the plugin. It disappeared immediately after.

The Access role assigned to them (example user Pam Arnott) is "Patient Experience" and they are editing the Custom Post Type "Patient Leaflets" which should have the "Patient Leaflet Information" custom fields showing on it and did until today.

I have provided login information and consent to you logging in to look.

[Diego Pereira]

Hello @Bonnie, welcome to the Toolset support Forum!

Some users reported a similar issue today, I'm checking to see if this is a known issue, and we'll send you feedback soon.

For now, please use a previous version available here: https://toolset.com/download/toolset-access/#changelog

All the best,
Diego

[Bonnie]

How do I revert to a previous version?

[Minesh]

Well - there is a known issue with the author role for now. We already escalated this issue to our next level support. Please hold on for further update.

[Minesh]

I would like to inform you that we just published new version that is Types 3.2.6 and Access 2.6.2 which includes the hot fix to resolve the custom field display issue.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest official release version.
=> https://toolset.com/account/downloads/

OR

Please try to update all other Toolset plugins using installer. Please check the following Doc:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

[Minesh]

Could you please confirm that after updating Toolset Types 3.2.6 and Access 2.6.2 help you to resolve this issue.

[Bonnie]

This has resolved the issue.