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[Resolved] Author name is incorrect

This support ticket is created 4 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 4 replies, has 2 voices.

Last updated by seanM-4 4 years, 11 months ago.

Assisted by: Shane.

Author
Posts
#1503869

Where I have 'written by' and on the old version, I was using "Display Name" for the author... Inside of toolset, I was able to use "display name" for user... but it's not displaying the correct name for the author of the post. I've double checked the author being correct inside wordpress... but it's showing the wrong names on the home page for the toolset-driven draft I'm working on... and then any of the archive pages when you go back to page 2, 3, 4, etc. all are just completely blank for the display name, and instead just say: "Written by" with nothing after it.

Did I choose something incorrectly or is this a bug?

Thanks again 🙂

#1504035

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Sean,

Thank you for getting in touch.

Would you mind allowing me to have admin access to a page where you are having this issue and which user should be the author ?

Thanks,
Shane

#1504353

I sent in the info -- Yes, you can see the correct display names/authors on our main blog @ hidden link for any post. And you'll see they are all incorrect or blank on the staging site @ mclellantemp.wpengine.com

#1505343

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Sean,

The issue was that you were using the [wpv-user] shortcode which only gets the information on the current logged in user.

To get the author of the post in the loop you will need to use the [wpv-post-author] shortcode.

For more information on this shortcode you can have a look at the link below.
https://toolset.com/documentation/user-guides/views/views-shortcodes/#wpv-post-author

Thanks,
Shane

#1505593

My issue is resolved now. Thank you!