Author can't add new child in back-end from parent - even though has permission

This support ticket is created 6 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Access plugin

This topic contains 2 replies, has 2 voices.

Last updated by ScottM9386 6 years, 3 months ago.

Assisted by: Christian Cox.

Author

Posts

August 19, 2018 at 9:52 pm #1087129

ScottM9386

Hi,

Even though I gave full access to author role in parent and child of a many2one relationship - in the backend, when trying to add a child it says "you do not have permission for ...." (can't remember the rest) - but won't let add.

Thanks,
Scott.

August 20, 2018 at 1:27 pm #1087487

Christian Cox

Hi, can you try these troubleshooting steps first?
- Make sure your Toolset plugins are all up-to-date.
- Temporarily deactivate all other plugins and activate a default theme like Twenty Seventeen
- Go to Toolset > Access Controls > Post Types and make sure the standard WordPress "Post" post type is managed by Access.
- Tell me the status of the parent post you were editing when the error occurred.
- Log in as Author and publish a new Parent Post. Then create a new Child Post from the Child Post menu (not the post relationship panel). Assign the new parent post in the post relationship panel.
- Test the original parent post again, and try the post relationship panel.

Let me know the results of these steps and we can go from there.

August 20, 2018 at 2:55 pm #1087521

ScottM9386

sorry Christian - this morning it seems to be working now...not sure what happened.
Sorry to waste your time.
Thank you,
Regards,
Scott.