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[Resolved] Are there any instructions on using the star rating block?

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 2 voices.

Last updated by obuO 1 week, 6 days ago.

Assisted by: Minesh.

Author
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#2791178

Can someone please point me to instructions on how to implement ratings via the Star Rating block. I've added it to my Content Template but my configuration may be incorrect as I can get it to display but I cant get it to function, can't click or change rating.

Please advise thank you

#2791255

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

The rating block is actually aim to display the rating based on the rating stored with custom number field.

So the actual setup would be you should have a custom number type field that should hold the rating value like 1 or 5 and with your content template you should add a rating block and chose the number field that holds the rating value from dynamic sources.

#2791480
screenshot-number-rating.png

I've done all that, I set up custom field with a number called Rating. I've tried with and without a default value as well as single and repeating field. On the content template I have chosen the correlating dynamic source and the number field named Rating. I'm also logged in as admin. I can't get the rating to function/change. Attached is an image of my custom field settings for number titled Rating. Please advise on how it should be filled out

#2791580

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

That is strange. However, please note that you can just display the star rating, you can not set star rating value using star rating from frontend.

If you can send me problem URL where you want to display star rating as well as admin access details, let me review whats goning wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2791967

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

As I shared before - you can not give rating from the frontend.

if you check now, I've added value 2 to your custom rating field and upate the post from backend:
- hidden link

Now, if you check on frontend:
- hidden link

You will see the 2 stars. So rating will be displayed based on the value you aded to rating field in the backend.

#2792032

Thank You