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[Resolved] Archive template not working

This support ticket is created 4 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by alexD-18 4 years, 4 months ago.

Assisted by: Shane.

Author
Posts
#1978577

Tell us what you are trying to do?
add a template to this archive page but it doesn't work, for some reason its shows the listing inside other listings, also The fullscreen option isn't working,

Is there any documentation that you are following?
no

Is there a similar example that we can see?
no

What is the link to your site?
hidden link

#1978683

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Screenshot 2021-03-08 at 1.57.26 PM.png

Hi Alex,

Thank you for getting in touch.

I tried to have a look at the link you've sent but the page isn't loading. I'm getting an error from the page on cloudfare. See Screenshot

Is there another link that I can have a look at the issue or could you record a short video of the issue so that I can have a look.

Also to ensure this isn't being caused by a plugin conflict I would recommend that you temporarily disable all the non-toolset plugins and try again.

This is to ensure that there no plugins causing this.

Thanks,
Shane

#1979467
2021-03-09 09_15_15-Edit Content Template ‹ Saxe Coburg — WordPress – Mozilla Firefox.jpg

Hello,

It seems like the plugin is not working correctly, see this link - hidden link - we get the attached error, and when set it to be fullwidth it does not change ?

hidden link

#1979521

My issue is resolved now. Thank you!