[Resolved] Archive only displays one entry

[Author]

Posts

[amosE]

Hi, we tried to create an archive for the post type called "anime" in our site.
For some reason, using our current template only one result is shown:
hidden link

However, changing to a different template did show all types (image attached).
Could you please advise on how to fix this?

Kind regards,
Amos

[Minesh]

Hello. Thank you for contacting the Toolset support.

Well - I would like to know which template you are using that only displays one result and which template displays correct results.

Also, Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes? Does this makes any difference?

[amosE]

I tried - I turned off all the plugins on the site
It did not help

 The "publisher" template we work with on the site is
hidden link

This is the same problem that is repeated when I created a template for the Post Type but it does not actually display it What

So I opened support for this issue and Shane helped us by giving another solution

Support Link:

https://toolset.com/forums/topic/i-created-a-template-for-the-post-type-but-it-does-not-actually-display-it-what/

Where there are some hidden messages and there is also the password + management to our site so you can see yourself in addition there is the file of the premium downloadable format so you can check for yourself

The source of the problem appears to be in the code of the template that conflicts with the framework file. It is only my hypothesis

[Minesh]

Well - I checked on your install and I can see that you have assigned layout to display archive but when I checked the archive on frontend I do not see that the archive displayed using assigned layout.

Is this your live site - if yes, I need test site install where I can debug this issue further.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

[Minesh]

Well - we just published new version of Toolset plugins. Could you please update ALL Toolset plugins to it's latest official release version and try to resolve your issue. You can download the latest Toolset plugins from:
=> https://toolset.com/account/downloads/

Also, I do not see you are using WordPress archive created using views. Could you please try to create WordPress archive using views and check if that help you to resolve your issue:
=> https://toolset.com/documentation/user-guides/normal-vs-archive-views/

[amosE]

Dear Minesh,
Thank you for the response. We tried doing as you advised, and it seems that we indeed accidentally used the wrong type of archive. We're still fumbling with that however so we'd probably have a follow-up question as we define the archives we need.
In the meanwhile, I cannot seem to disable the rating stars from being displayed in the archive, is there a way to do so?
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(example here)

On a different note, the recent update to the Layouts plugin seems to have introduced a bug in displaying embedded video on the site which wasn't there before, as can be seen here:
hidden link

Disabling Layouts seems to solve the problem while having it enabled causes it. Could you advise on that?

Thanks and kind regards,
Amos

[Minesh]

Well - even though I removed everything from view's loop output it it was still displaying the star rating.

I've added following code to remove the star rating to your view's JS box:

jQuery(document).ready(function($){
  $(".kk-star-ratings").remove();
});

For your every other query, may I kindly ask you to open a new ticket for your each new question. This will help other users searching on the forum.

[Minesh]

I hope solution I shared help you to remove the star rating and resolve your issue.