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[Resolved] Archive Not Showing on Mobile

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user's custom archive is not showing on the Mobiles when using the Bridge Theme.

Solution:

The user was able to resolve this using the code below.

@media only screen and (max-width: 768px){
    .archive .blog_holder.blog_pinterest {
        min-height: 300px;
        height: auto!important;
    }
}
This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 8 replies, has 2 voices.

Last updated by Sliter 6 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#907546
clintoncoky screenshot.jpg

Hello! I have setup several different archive categories as dropdown items under the Explore tab. Each of these load fine when viewed on a desktop browser, but when viewed on a mobile device, they don't display. I'm using the Bridge theme. Can you please help me resolve this issue?

#907614

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for contacting our support forum.

Could you send me a link to the page so that I can have a look at the issue ?

Thanks,
Shane

#907641

There are several different pages this is happening on. I have several different categories set up for this site. Each of the archive pages load fine on desktop, but won't load on mobile.

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Thanks for your help with this!

#908374

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Sliter,

Thank you for the links.

Could you tried switching the theme and see if the issue still remains? I suspect that the issue is the theme is hiding the content.

Thanks,
Shane

#908410

I switched to the Twenty Seventeen theme and the archive pages loaded correctly. I'm assuming I will need to reach out to the theme developer for support at this time?

#908583

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Sliter,

This would be best.

However could you try adding some normal content to this page and see if it still disappears on mobiles?

Like edit the page and add some content.

Thanks,
Shane

#908586

I had already tried that when attempting to troubleshoot the issue. Any additional content I add is visible on both desktop and mobile. The custom posts archive is the only content that doesn't render on mobile.

#908978

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Sliter,

I see, I believe that it could be something in the view thats causing this, which is strange.

Would you mind providing me with access to the website so that I can test this further for you ?

The private fields will be enabled for your next response.

Thanks,
Shane

#909107

Shane,

I really appreciate your help with this issue!!! You've been fantastic. I believe the theme developer for the Bridge theme has provided the fix I needed. It was a matter of adding a small bit of CSS code. See below for future reference.


@media only screen and (max-width: 768px){
    .archive .blog_holder.blog_pinterest {
        min-height: 300px;
        height: auto!important;
    }
}