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[Closed] Appearance->Widgets gives "The editor has encountered an unexpected error."

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 3 voices.

Last updated by Jamal 3 years, 2 months ago.

Assisted by: Jamal.

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#2167603

This error comes only when Toolset Views is active. If I deactivate it, everything works ok. I have tried to deactivate all the other plugins, but no help. With the error, there are buttons "Attempt recovery" (doesn't do anything) and "Copy error", which gives as pasted this:
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#2167849

Hello and thank you for contacting Toolset support.

I wonder if this issue is the one that was discovered for WPML and WP5.8.1 https://wpml.org/errata/wp-5-8-widget-translations-not-working-for-local-code-languages-with-a-hyphen/

Please try the workaround on that article, and if it does not fix the issue. We'll need to get a closer look and see how that is produced. We'll need access to your website and the steps to follow to see it. Your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **

#2171467

I'm getting the same error and the article linked about only works if you have "sitepress-multilingual-cms" installed. Which I don't. Should I create another ticket?

#2171963

Hello @OliverJ8211 yes, please create a new ticket and provide as many details as possible. Let us know where do you encounter this issue and what steps should we follow to reproduce it on a clean install.

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