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[Resolved] Always prompt Toolset plugin cannot connect to toolset(dot)com

This support ticket is created 3 years, 12 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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This topic contains 2 replies, has 2 voices.

Last updated by kelvinL-2 3 years, 12 months ago.

Assisted by: Minesh.

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#1969367
Screenshot 2021-02-28 at 3.43.29 PM.png
Screenshot 2021-02-28 at 3.22.43 PM.png

Dear Sir/Madam,

I think my WP was corrupted before, I reinstall the WP and now always prompt Toolset plugin cannot connect to toolset.com no idea how to fix it, please refer to the screenshot.

#1970353

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked the Toolset Dashboard and I do not see that message anymore.
- hidden link

Can you please check if it works fine now?

#1971619

The issue might be caused by the WP Staging, I found the table_prefix was pointed to the staging table, I fixed it and it looks resumed.