[Resolved] allowed signs and letters for registration

[Author]

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[nilsM]

Hey there,

I have the problem that a lot of signs and kind of characters are not allowed in a registration form and I don´t know where it is possible to edit the settings.

You see the issue for example on this page:
hidden link

attached you will find a screenshot, where you see the problem.

It would be great if you can help me solving this problem.

Thanks and all the best
Nils

[Minesh]

Hello. Thank you for contacting the Toolset support.

I'm not sure what signs you want to allow. When I try to use the same field values as you did for your form like for email, username etc..etc, I do not see any error.

Please check the following screenshot: hidden link

Do I miss anything here?

[nilsM]

Hey Minesh,

thanks for your reply. Sorry, here some further informations.

At the moment it´s not allowed to use capital letters, but this must be allowed. I get the error message that it´s only allowed using alphanumeric characters, but capital letters must be included there I think...

It affects the fields "Trägername" and "Benutzername".

Is there a possibility to set this rules in toolset manual?

Thanks
Nils

[Minesh]

I just checked by adding the capital letters to both the fields and I do not see the error. It only shows the error about the checkbox that is available at bottom, just before the submit button.

Please check the following screenshot: hidden link

[nilsM]

Hey Minesh,

I tried it again too and it still show me the error. See the attached file.

Best Nils

[Minesh]

Ok, I got it now. I was just checking the javascript error but when I try to submit the form, yes I can see the same error.

Basically, we just follow the WordPress standard to register the users and this should be from core.

Can you please bit more information.
- Are you using multisite install?

Can you please share debug information. I would like to have debug information that will help us to debug and investigate your issue:
- https://toolset.com/faq/provide-debug-information-faster-support/

[nilsM]

Yes, it is a multisite. I am afraid because of this toolset works at different places incorrect. Can this be?
Cause I have a lot of trouble on this page...

Best Nils

[Minesh]

Ok, so that was it.

It's a known problem with WordPress multisite setup and its not from Toolset. The issue is only applicable to Multisite not a single site install.

Here you can see more information:
- https://wordpress.stackexchange.com/questions/14275/reason-for-lowercase-usernames?answertab=active#tab-top
- https://wordpress.org/support/topic/add-user-problem/
- https://stackoverflow.com/questions/32047894/username-only-lowercase-and-numbers-in-wp-multi

Actually, we can not do much here.

[nilsM]

ok got it. thanks a lot for your help.

Best Nils