All Plugins redirect to Block's welcome page when installed,
how to fix?
Hi there,
I created a test site and checked there and there is no such thing happening. Would you please kindly test:
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It seems to be something related to your installation.
Please make sure that you backup your website and update all Toolset plugins manually:
https://toolset.com/forums/topic/plugin-update/
Also please check for a possible plugin conflict:
- IMPORTANT STEP! Create a backup of your website.
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.
Thank you.
Still the same after deactivating all the plugins.
Hi there,
Thank you. I'd be happy to take a look at the website and do some tests.
But this needs that you provide us with the staging version of the website so that we can have a safe place to do troubleshooting.
I'd appreciate it if you could give me the URL/User/Pass of your staging WordPress dashboard.
Make sure you set the next reply as private.
Hi there,
Thank you for the details. I checked the website and could not replicate the issue.
Here is the video that I created about that:
hidden link
Would you please kindly use the Loom website or whatever method you see it fit to give the details so that I can replicate teh issue?
Thank you.
My issue is resolved now. Thank you!
Not sure what happened but I tested it again, and it working fine now.
