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[Resolved] All of a sudden, when I hit the SUBMIT button in CRED, it takes FOREVER to work

This thread is resolved. Here is a description of the problem and solution.

Problem:
When click the SUBMIT button on any of my CRED forms, it takes absolutely forever to submit.

Solution:
It was because the page it was redirecting to after the submit, has some very complicated views on it and that page takes a long time to reload.

If I change the CRED form submit settings to "Keep displaying the post" - it submits quickly.

This support ticket is created 7 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by eliseD-2 7 years, 1 month ago.

Assisted by: Noman.

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#576330

All of a sudden - just today - when I click the SUBMIT button on any of my CRED forms, it takes absolutely forever to submit.

This has never happened to me before.

How can I figure out what is going on?

Thanks!

Elise

#576388

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Elise,

Thank you for contacting Toolset support. Can you please make sure all Toolset plugins are updated to latest versions as a primary check:
https://toolset.com/account/downloads/

1. Also can you please share your Debug Information with us so we can see it? I have enabled debug info box for your next reply:
https://toolset.com/faq/provide-debug-information-faster-support/

2. Please provide link to the Form.

3. Please also try to check it by deactivating all third-party plugins (except Toolset) and switching back to the Default Theme (e.g. Twenty Sixteen theme) to see for any possible conflicts with any of the plugins or themes?

4. Please Enable WordPress debugging in your site and look for any errors on the site while running update process or in error_log file: https://toolset.com/documentation/user-guides/debugging-toolset/

Thank you

#576607

Thanks. I did some more research, and it seems it was because the page it was returning to after the submit has some very complicated views on it and that page takes a long time to reload.

If I change the CRED form to "keep displaying the post" - it submits quickly.

Thanks!

Elise