All of a sudden no access to edit layouts

This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Backend editing, Front-end display, Layouts plugin

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 6 years, 1 month ago.

Assisted by: Minesh.

Author

Posts

November 29, 2018 at 12:04 pm #1155416

markusM-3

I wanted to change some layouts, that I had created a while ago.
Now I find that the link in the backend navigation is missing and if I want to access my layouts, wordpress says: I don't have permission. I can also not export them. I am the only admin on this page

November 29, 2018 at 1:26 pm #1155467

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - We just publish update for almost all Toolset plugins. We always recommend to run your site with latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest official released version. You can download latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

Please feel free to get in touch with me if your issue still persists.