All of a sudden no access to edit layouts

This support ticket is created 5 years, 12 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Backend editing, Front-end display, Layouts plugin

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 5 years, 12 months ago.

Assisted by: Minesh.

Author

Posts

November 29, 2018 at 12:04 pm #1155416

markusM-3

I wanted to change some layouts, that I had created a while ago.
Now I find that the link in the backend navigation is missing and if I want to access my layouts, wordpress says: I don't have permission. I can also not export them. I am the only admin on this page

November 29, 2018 at 1:26 pm #1155467

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - We just publish update for almost all Toolset plugins. We always recommend to run your site with latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest official released version. You can download latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

Please feel free to get in touch with me if your issue still persists.