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[Resolved] ALL MY SITE IS BLOCKED EMERGY HELP NEEDED

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 5 replies, has 2 voices.

Last updated by Shane 5 years, 10 months ago.

Assisted by: Shane.

Author
Posts
#1185992

I am trying to: do anything

Link to a page where the issue can be seen:

I expected to see:

Instead, I got: all pages ask for a login!!!!!

#1185999

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Olivier,

Thank you for contacting our support forum.

Checking your site on the frontend it seems fine to me. The pages don't ask for a login.

However the credentials you sent don't seem to work.

I'm not sure of the exact issue. Is it that you cant view the site at all ?

Please let me know.

Thanks,
Shane

#1186002

Because I disabled all toolset plugins and removed the credentials - site down not acceptable

#1186005

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Olivier,

I'm not able to log in to check on the site.

Could you also provide FTP access to the site as well .

Thanks,
Shane

#1186006

I will provide details to the cloned website shortly - I removed toolset from the live site because of this issue

#1186013

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Olivier,

Looking forward to hearing from you once the site has been prepared.

Thanks,
Shane