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[Resolved] All fields are not available

This thread is resolved. Here is a description of the problem and solution.

Problem:

The problem here is that the user is creating their custom fields but wanted to convert one field type to another and noticed that some field types cant be converted to another type.

Solution:

This has to do with how the fields are formatted by our plugins in the database. What this means is that some custom fields you won't be able to convert from a simple field to a more complex custom field, example move from a single link to a WYSIWYG field.

Similarly with checkboxes, you won't be able to move from a single line to a checkbox field. Hence why some fields are not allowed to be converted to another field type.

This support ticket is created 3 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by yael-kelliR 3 years, 6 months ago.

Assisted by: Shane.

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#2097803
Screenshot_3.png

Tell us what you are trying to do?

I installed Toolset and converted the fields to Toolset fields but the are all only 'single line text fields

Is there any documentation that you are following?

followed this -- https://toolset.com/course-lesson/convert-existing-custom-types-and-fields-to-types-control/

However, when I go to convert the field type, several field types are not allowed so I can't convert the Single Line to WYSIWYG field

I've registered the staging site in my Toolset account so why are these fields not allowed?

#2098087

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for getting in touch.

This has to do with how the fields are formatted by our plugins in the database. What this means is that some custom fields you won't be able to convert from a simple field to a more complex custom field, example move from a single link to a WYSIWYG field.

Similarly with checkboxes, you won't be able to move from a single line to a checkbox field. Hence why some fields are not allowed to be converted to another field type.

I hope I was able to provide some clarity on this issue for you.

The best approach to this would be to create a completely new field.

Thanks,
Shane

#2100361

My issue is resolved now. Thank you!