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[Resolved] After update the site does not work!

This support ticket is created 7 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Bochnacki 7 years, 5 months ago.

Assisted by: Beda.

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#529172

Wonderfully ...
After updating the Toolset plugins, my service stopped working!
This is not a server fault, because I already contacted in this matter with technical support.

Here's what I showed in the admin panel after the "completed" updates:
Toolset Access - https://toolset.com/?download=11876&version=2.4&site_key=l8PYQIbEXZ&site_url=http://my-domain.com ...
CRED Toolset - https://toolset.com/?download=19926&version=1.9&site_key=l8PYQIbEXZ&site_url=http://my-domain.com ...
CRED Commerce Toolset - https://toolset.com/?download=89596&version=1.4&site_key=l8PYQIbEXZ&site_url=http://my-domain.com ...
Toolset Layouts - https://toolset.com/?download=206963&version=2.0&site_key=l8PYQIbEXZ&site_url=http://my-domain.com ...
Toolset Module Manager - https://toolset.com/?download=73914&version=1.6.8&site_key=l8PYQIbEXZ&site_url=http://my-domain.com ...
Toolset Types version 2.2.9 - hidden link
Toolset Views version 2.3.1 - here no message

I know I can restore the system to a previous state, but I'd rather avoid such situations in the future and at the same time communicate about this error.

#529176

Those are download URLs'.
They do not break your website.

Can you tell me what issue you are having? Do you see a White Page? In that case activating the WP Debug should tell us what error it is.
https://codex.wordpress.org/WP_DEBUG

Where you able to update the Plugins with the Installer?
If not, you can grab them from your Toolset account and upload them with FTP to the server (wp-content > plugins)
https://toolset.com/faq/how-to-install/

Could you elaborate what exact issue you are having after doing that?

Thank you for your patience.

#529182

Above I just wanted to show you what versions are coming.
I have reverted Toolset Views to a previous version and the problem is fixed.
Now I updated again, but only Toolset Views and now everything went smoothly, service works.
Apparently you should not update seven plugins at once 🙂

Maybe someone who will have a similar problem will need this information.