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[Resolved] After recent update, forms no longer show on front end

This thread is resolved. Here is a description of the problem and solution.

Problem:
Form not appearing on frontend.

Solution:

This one was a strange one as when the user updated the plugin to the latest version the issue was no longer present.

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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Supporter timezone: America/Jamaica (GMT-05:00)

Author
Posts
#1202561

I am trying to: have post creation forms still appear on website after login

Link to a page where the issue can be seen: hidden link

I expected to see: the form

Instead, I got: nothing

#1202597

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for contacting our support forum.

It seems I need to be logged in to see the form as i'm getting a permission denied text on the page.

Could you provide me with the login so that I can see what is happening with the form ?

Thanks,
Shane

#1202652

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Could you update the account to an admin account as i'm still getting permission denied.

Thanks,
Shane

#1202657

Should be all set now.

#1203218

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Screenshot 2019-02-20 at 9.38.41 AM.png

Hello,

At this point i'm surely confused as the form appears fine for me.

Is it that the form isn't appearing for some users ? It could be an issue with the permissions on the form for that user's role.

Please let me know a little more information on this one.

Thanks,
Shane

#1203262

It seems the latest updates have fixed the issue. Thank you!