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[Resolved] After recent update, forms no longer show on front end

This thread is resolved. Here is a description of the problem and solution.

Problem:
Form not appearing on frontend.

Solution:

This one was a strange one as when the user updated the plugin to the latest version the issue was no longer present.

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

Author
Posts
#1202561

I am trying to: have post creation forms still appear on website after login

Link to a page where the issue can be seen: hidden link

I expected to see: the form

Instead, I got: nothing

#1202597

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for contacting our support forum.

It seems I need to be logged in to see the form as i'm getting a permission denied text on the page.

Could you provide me with the login so that I can see what is happening with the form ?

Thanks,
Shane

#1202652

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Could you update the account to an admin account as i'm still getting permission denied.

Thanks,
Shane

#1202657

Should be all set now.

#1203218

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Screenshot 2019-02-20 at 9.38.41 AM.png

Hello,

At this point i'm surely confused as the form appears fine for me.

Is it that the form isn't appearing for some users ? It could be an issue with the permissions on the form for that user's role.

Please let me know a little more information on this one.

Thanks,
Shane

#1203262

It seems the latest updates have fixed the issue. Thank you!