After last update, sidebars appeared on some of my layouts

This support ticket is created 5 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Assisted by: Shane.

Author

Posts

August 29, 2019 at 1:21 pm #1327095

Elsie

I am trying to: remove the sidebars that appeared after last update

Link to a page where the issue can be seen: hidden link - pw: rcpcc

I expected to see: This page didn't used to have a sidebar. As you can see, the sidebar appears on top of the existing content

Instead, I got: A sidebar where it shouldn't be. This happened to 3 of my layouts.

August 29, 2019 at 3:21 pm #1327255

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Elsie,

Would you mind allowing me to have admin access to the site os that i can have a look at what is happening here?

Thanks,
Shane

August 29, 2019 at 6:08 pm #1327369

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Elsie,

This sidebar is being set by your theme. I checked on our toolset views that is being loaded here an there isn't a sidebar being loaded.

I would perhaps check the theme settings to see as i'm not familiar with this theme.

But its definitely being loaded by the theme.

You also have the option to just remove the widgets here.
hidden link

Thanks,
Shane